About VelourDoll

Choosing an intimate companion product is a personal decision—and a significant purchase. At VelourDoll, we want you to feel informed and comfortable before placing an order.

We offer TPE, silicone, and hybrid dolls for customers in the United States and supported European Union countries, with selected models available from US and EU warehouses.

Helping you choose with confidence

Materials, dimensions, weight, and available options can make a real difference to your choice. Our product pages bring these details together so you can compare models and understand what you’re ordering.

If you’re unsure about a specification, configuration, or shipping destination, contact us before purchasing. We can help clarify the details and confirm availability with our supplier or warehouse partners.

Privacy matters

We understand that discretion is an important part of your purchase. We work with our shipping partners to arrange discreet packaging. If you have specific concerns about packaging or delivery, please get in touch so we can confirm the arrangements for your chosen product.

Clear expectations, from order to delivery

Stock locations and delivery options vary by model and destination. We encourage you to review the product details, shipping policy, and return policy before ordering, particularly the conditions for cancellations and reporting damage or quality issues.

Our support team is available for questions before your purchase and help with order-related concerns afterward.

Get in touch

Have a question about a product or delivery to your country?

Email contact@velourdoll.com, or use the chat on our website. Include the product name and destination country so we can give you a more useful answer.